Privacy Policy
Effective Date: January 1st, 2026
Welcome to Dental Solutions of San Jose. We are a patient-centered family and cosmetic dentistry practice serving San Jose and surrounding communities. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (https://dentalsolutionsofsanjose.com/) or use our services.
Please note: This policy is provided for general informational purposes. We recommend having this document reviewed by qualified legal counsel to ensure full compliance with applicable state and federal laws, including HIPAA and California privacy regulations.
1. Information We Collect
We collect information that you voluntarily provide to us when you request an appointment, fill out new patient forms, or contact us. This may include:
- Personal Contact Information: Your name, email address, phone number, and physical address.
- Health and Treatment Information: Dental history, medical background, and insurance details required to provide you with care.
- Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to provide and improve our dental services. Specifically, we use your data to:
- Schedule and manage your dental appointments.
- Provide dental treatments and coordinate your care.
- Process billing, payments, and insurance claims.
- Respond to your questions and support requests.
- Send you important updates regarding our practice.
3. SMS and Text Message Communications
We use text messaging to keep you informed about your dental care. By providing your mobile phone number, you consent to receive conversational messages, appointment reminders, scheduling updates, and occasional practice-related information from Dental Solutions of San Jose.
- Message frequency may vary.
- Message and data rates may apply.
- To opt out at any time, reply STOP.
- For assistance, reply HELP.
Strict Privacy for Mobile Data: We deeply value your privacy. Your mobile opt-in information and consent will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.
4. Cookies and Analytics
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files placed on your device. We use them to understand website traffic, remember your preferences, and ensure our website functions correctly. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.
5. Sharing of Information
We only share your personal information to support our operations and provide you with care. We may share information with:
- Service Providers: Trusted third-party vendors who help us run our website, manage electronic health records, or process payments. These providers are bound by strict confidentiality agreements.
- Legal Requirements: Authorities, if required by law, court order, or to protect the safety and rights of our practice and patients.
As stated above, mobile opt-in data for SMS communications is strictly excluded from being shared with any third party for marketing purposes.
6. Data Security
We implement reasonable and appropriate physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites, such as map services or social media platforms. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information online from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
9. Your Privacy Choices
You have control over how we communicate with you. You can:
- Opt out of marketing emails by clicking the "unsubscribe" link at the bottom of the email.
- Opt out of text messages by replying STOP to any message you receive.
- Contact our office directly to update, correct, or request the deletion of your personal information, subject to legal and medical record retention requirements.
10. California Privacy Rights
If you are a resident of California, state law provides you with specific rights regarding your personal information. You have the right to request details about the specific pieces of personal data we have collected about you, the categories of sources from which it was collected, and the business purpose for collecting it. You also have the right to request the deletion of your information, subject to certain exceptions. We will not discriminate against you for exercising your privacy rights.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the "Effective Date" at the top. We encourage you to review this page periodically.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Dental Solutions of San Jose
2680 S White Rd #100
San Jose, CA 95148
Phone: (408) 531-9501
Website: https://dentalsolutionsofsanjose.com/